Responsible Gaming

Mandarin Palace Online Casino strives to create and maintain a responsible gaming environment.

We value our guest, we revere your presence and enjoy your company, but we ask that you do so responsibly, with an eye on the future and a rational mind.
It is easy to be blinded by all the glitters, it is easy to chase bigger dreams every day, but, like Confucius says, "He who learns but does not think, is lost! He who thinks but does not learn is in great danger."

We'd like to keep you safe from harm and encourage you to enjoy the enchantment of our casino within your gaming capabilities.
Whilst our focus is on providing the best online gaming entertainment possible, we also acknowledge our duty to help prevent compulsive usage and underage access of our fine establishment. As a responsible, regulated gaming company, we carry ICRA certification.

The Internet Content Rating Association (ICRA) is a non–profit organization that brings together major internet industry players, telecommunications companies, content providers and child protection bodies. The dual aims are to protect children and free speech rights on the Internet.

Compulsive Online Gambling:

Gambling is a form of entertainment. Yes, there is a chance of winning money but, if not treated as entertainment only, irresponsible gambling can have unfavourable consequences. Players must always be responsible about online gambling. Being responsible about online gambling means knowing whether to play and when and also, knowing how much money or time to spend at the casino.

In order to avoid problems with online gambling, please bear the following in mind:

• Online Casinos and gambling is meant to be for entertainment purposes only. It does not guarantee a way to get rich quickly and settle any debts.
• When you are on a winning streak, take occasional breaks to re–evaluate your win. Consider when it is time to stop.
• Decide in advance on the amount of money you are willing to spend.
• Don’t try to recoup any losses, as this could lead to bad and panic betting habits.
• Gambling is a game of chance. There are no systems or formulas to guarantee success.
• Only play with money that you can afford to lose and under no circumstances should you borrow money to play

Self–Exclusion:

We have designed an easy to use self–exclusion program for those who may need our assistance. If you feel that you are losing control of your play and would like assistance in limiting your access to your account, Mandarin Palace Online Casino offers you the following options:

• A minimum 7 day cooling off period
• A minimum 6 months self–exclusion period
• Please contact our Customer Support at anytime for assistance with self exclusion.

Should you feel you have a gambling problem and require professional help, please visit the following sites for further assistance and information:

www.gambleaware.co.uk 
www.ncpgambling.orG
www.gamblersanonymous.org
www.igcouncil.org
www.gamblingtherapy.org

Preventing Underage Gambling:

We do not allow anyone under the age of 18 to play our online casino games. Our casino is not designed to attract children or adolescents. We actively discourage and track persons under the age of 18 who attempt to play at Mandarin Palace Online Casino.

Please note that certain jurisdictions and US States do not allow players under 21 to gamble. Please make sure that you are of legal gambling age in your specific jurisdiction.

We use sophisticated verification systems which can identify minors who log in to our software. Nevertheless, we recognize that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs. As a responsible adult, you can ensure that you do not leave children unattended near your computer when the casino software is running, and that you protect your gambling programs with password access.

You can also make sure that your Mandarin Palace Online Casino username, password and deposit method details are not within reach of children. Educate your children about the legality and the potential damage of underage gambling. Monitor and limit the length of time your children spend online.

Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with Mandarin Palace Online Casino, please notify us without delay.
For further information on how to prevent underage gambling, we recommend the use of:

www.netnanny.com 
www.cyberpatrol.com
www.solidoak.com
www.surfcontrol.com

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